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FAQs

1. Do you have a showroom?

No. We are an online store and manufacture each item per order.

2. Where are you based?

Our factory is based in Johannesburg.

3. What is your lead time?

We have a 7-14 business day lead time. Orders outside of Gauteng may take a few days extra for delivery.

4. Do you have a warranty?

All of our couches carry a one year warranty.

5. Do you deliver?

Yes. We deliver across South Africa. For Gauteng, Cape Town and Durban you may choose your delivery option upon checkout. For all other areas, please contact hello@ottomanhd.co.za

 

6. Where do you offer deliveries to in SA?

Northern Province – Bela-Bela (Warmbaths), Modimolle (Nylstroom), Mokopane (Potgietersrus), Polokwane (Pietersburg), Tzaneen, Phalaborwa, Thohoyandou, Makhado (Louis Trichard)

North West Province – Rustenburg, Orkney, Klerksdorp, Potchestroom

Mpumalanga – Witbank, Middelburg, Nelspruit, White river (Emalahleni), Hazyview

Free State – Bloemfontein, Virginia, Welkom, Kroonstad

Kwazulu-Natal – Durban, Pietermaritzburg, North Coast, South CoastNorthern Cape – Kimberley

Western Cape – Cape Town, Beaufort West, Worcester, Simonstown, Strand, Somerset West, Stellenbosch, Franschoek, Paarl

Garden Route – Humandorp, Jeffreys Bay, George, Mosselbay, Knysna, Plettenberg Bay

Eastern Cape – Port Elizabeth, Uitenhage, East London, Kingwilliams Town, Queenstown, Grahamstown, Port Alfred, Kenton on sea

1 Year Warranty

7-14 Day Lead Time

Delivered To Your Door

SAFE AND SECURE ONLINE PAYMENTS

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